Enterprise Features. Zero Monthly Fees.

All the building blocks you need to run a multi-channel e-commerce operation. We'll assemble your custom stack and train your team.

Channel Integrations

Connect all your sales channels. Orders sync automatically every 30 minutes—no manual imports, no missed orders.

🛒 Amazon FBA & FBM

Full support for both fulfillment methods:

  • Amazon SP-API integration
  • Automatic order import
  • FBA inventory tracking
  • FBM shipping integration
  • SKU mapping & matching
  • Multi-marketplace support

🏪 Walmart Marketplace

Full order and inventory sync:

  • Walmart Marketplace API v3
  • Real-time order import
  • Inventory sync
  • Automatic status updates
  • Tracking number sync
  • Price and stock management

🌐 WooCommerce / WordPress

Native REST API integration:

  • WooCommerce REST API v3
  • Automatic order sync
  • Customer data import
  • Product catalog sync
  • Order status updates
  • Custom field mapping

🔨 eBay Trading API

Complete eBay integration:

  • eBay Trading API
  • Order import from all listings
  • Multi-account support
  • Inventory synchronization
  • Shipping confirmation
  • Feedback management

➕ Direct/Custom Storefronts

Easy to add new channels:

  • Custom channel integration framework
  • API documentation included
  • Webhook support
  • CSV import for legacy systems
  • Manual order entry
  • Full source code access

🚀 More Coming Soon

Request integrations for:

  • Etsy
  • Shopify
  • Facebook/Instagram Shopping
  • Google Shopping
  • BigCommerce
  • Your platform (we build custom)

Intelligent Warehouse Management

Manage inventory across multiple locations with automated allocation and real-time tracking.

⚡ AI-Optimized Auto-Allocation Engine

  • Automatic stock assignment on order import
  • AI-optimized warehouse selection based on shipping zones
  • Availability checking in real-time
  • Partial allocation support
  • Back-order handling
  • Smart reallocation on stock changes

🏭 Multi-Warehouse Support

  • Unlimited warehouse locations
  • Amazon FBA warehouses
  • 3PL partner locations
  • In-house fulfillment centers
  • Per-warehouse inventory tracking
  • Location-based routing rules

📊 Real-Time Inventory Tracking

  • Live stock levels per location
  • Available vs allocated vs on-hold
  • Inbound shipment tracking
  • Historical inventory movements
  • Inventory aging reports
  • FIFO/LIFO support

🔄 Stock Transfer Workflows

  • Warehouse-to-warehouse transfers
  • Full audit trail
  • Transfer approval workflows
  • In-transit tracking
  • Automatic adjustment on receipt
  • Batch transfer processing

⚠️ AI-Adjusted Low Stock Alerts

  • AI-adjusted threshold alerts based on sales velocity
  • Per-SKU alert settings
  • Email notifications
  • Channel-specific stock levels
  • Smart reorder point calculations
  • Demand forecasting integration

📈 Inventory Analytics

  • Turnover rate reporting
  • Slow-moving inventory identification
  • Stock value calculations
  • SKU profitability analysis
  • Seasonal trend analysis
  • Custom inventory reports

Seamless Shipping Operations

Generate labels, track packages, and sync status back to all channels automatically.

📦 ShipX - Intelligent Shipping Platform

  • Multi-provider rate comparison (EasyPost, Shippo, ShipEngine, UPS, USPS)
  • AI-ranked recommendations: cheapest, fastest, best-value
  • Packet-based shipping for split orders
  • Real-time serviceability and ZIP validation
  • Smart carrier suggestions based on delivery requirements
  • Flexible confirmation workflow (manual or auto)

🚚 Multi-Carrier Support

  • USPS (all service levels)
  • UPS (ground, air, international)
  • FedEx (all services)
  • DHL (domestic & international)
  • Regional carriers
  • Custom carrier configuration

🔄 Automated Tracking Sync

  • Tracking numbers pushed to all channels
  • Real-time status updates
  • Delivery confirmation sync
  • Exception handling
  • Customer notification emails
  • Tracking page integration

⚙️ Batch Processing

  • Process hundreds of orders/minute
  • Smart batching by carrier/warehouse
  • Packing slip generation
  • Commercial invoice for international
  • Customs documentation
  • End-of-day manifests

💰 Rate Shopping

  • Automatic best rate selection
  • Cost vs speed optimization
  • Service level rules
  • Negotiated rate support
  • Dimensional weight calculation
  • Zone-based optimization

🧠 Adaptive Shipping Decisions

  • Context-aware carrier recommendations (not rigid rules)
  • Real-life decision support based on order characteristics
  • Customer preference learning
  • Oversize and dimensional weight warnings
  • Service level compliance checks
  • Override flexibility with audit trail

Unified Customer Management

One customer record across all channels, with complete order history and insights.

👤 Single Customer Record

  • Email-based deduplication
  • Automatic merge on duplicate detection
  • Cross-channel customer view
  • Master customer database
  • Custom customer fields
  • Customer tagging system

📊 Complete Order History

  • All orders from all channels
  • Purchase frequency analysis
  • Product preference tracking
  • Return history
  • Communication log
  • Timeline view of all interactions

📍 Address Management

  • Billing & shipping addresses
  • Address validation & standardization
  • Multiple addresses per customer
  • Default address settings
  • International address support
  • Address change history

💎 Customer Lifetime Value with AI Insights

  • AI-predicted customer lifetime value
  • Average order value tracking
  • Purchase frequency metrics
  • Profit contribution tracking
  • Intelligent customer segmentation
  • VIP customer identification

Intelligent Exception Handling

Handle real-world order exceptions with AI-monitored workflows. Returns, cancellations, exchanges, and refunds—all tracked end-to-end with human oversight and smart automation.

📦 Returns & RMA Management

  • Two-phase return process (authorization → receipt)
  • Automatic RMA number generation
  • Configurable return windows and approval thresholds
  • Condition inspection and restocking workflows
  • Return-required vs return-waived flexibility
  • Restocking fee rules by return type

🔄 Cancellations & Exchanges

  • Full order, line item, or partial quantity cancellations
  • Smart stock reversal (hold → available)
  • SKU exchange with price difference handling
  • Split order support for partial fulfillment
  • Automatic refund processing
  • Complete audit trail

🤖 AI-Assisted Workflow Monitoring

  • End-to-end exception tracking (no lost threads)
  • Automatic escalation for stalled processes
  • Refund reconciliation monitoring
  • Return rate analytics by SKU/customer
  • Smart threshold alerts for high-value exceptions
  • Manager approval workflows when needed

💰 Financial Exception Tracking

  • Refund tracking for accounting reconciliation
  • Replacement cost attribution (100% discount tracking)
  • Chargeback and claims documentation
  • Expedited delivery cost tracking
  • GL-ready exception reports
  • Multi-status refund lifecycle (pending → processed → reconciled)

Financial Integration & Reporting

Connect your accounting, track profitability, and generate financial reports.

💼 QuickBooks Sync (Coming Soon)

  • QuickBooks Online API integration
  • Automatic invoice creation
  • Payment reconciliation
  • Chart of accounts mapping
  • Tax tracking
  • Financial reporting sync

📄 Invoice Generation

  • Automatic invoice creation
  • Customizable templates
  • PDF generation
  • Email delivery
  • Multi-currency support
  • Invoice status tracking

📈 Profit Reporting

  • COGS tracking per order
  • Margin calculations
  • Channel profitability analysis
  • SKU-level profit tracking
  • Fee and commission tracking
  • Custom profitability reports

🧾 Tax Calculation

  • Sales tax calculation
  • Multi-jurisdiction support
  • Tax exemption handling
  • VAT/GST support
  • Tax reporting & filing prep
  • Integration with tax services

Build Exactly What You Need

All the building blocks are ready. Assemble them to match your exact workflow with unlimited modifications and full source code access.

🗄️ Database Access

  • Full MySQL/MariaDB access
  • Direct SQL query access
  • Add custom fields to any table
  • Create custom tables & relations
  • Database backup & migration tools
  • Performance tuning access

🧩 Modular Building Blocks

  • All components ready to assemble
  • Custom branding and color schemes
  • Logo and interface customization
  • Email template personalization
  • Your domain, your rules
  • Tailor every aspect to your needs

⚙️ Workflow Automation

  • Custom business logic
  • Conditional order routing
  • Automated status updates
  • Custom notification triggers
  • Integration with external systems
  • Webhook support for any event

🔌 API Access

  • REST API for all operations
  • API documentation included
  • Webhook endpoints
  • OAuth2 authentication
  • Rate limiting controls
  • Build your own integrations

📊 Custom Reports

  • SQL-based custom reports
  • Scheduled report generation
  • Export to Excel, PDF, CSV
  • Dashboard widgets
  • Data visualization tools
  • Real-time business intelligence

💻 Source Code

  • Full PHP source code access
  • Git repository included
  • Modify any functionality
  • Add new features
  • No obfuscation or encryption
  • Keep all modifications forever

See OrderHUBx in Action

Schedule a personalized demo to see how OrderHUBx handles your specific workflow.

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