Most manufacturers run three separate systems. Then wonder why nothing reconciles.

One stack for the Amazon and Shopify business. A different stack for the B2B buyer with the API and the net-45 terms. A third stack — usually a portal bolted onto Salesforce — for the contracted distributor network. That means three integrations into the ERP. Three pricing masters. Three customer databases. Three reporting silos. Three places where an oversold SKU becomes a chargeback.

OrderHUBx replaces all three with one platform. Every channel feeds the same order book, the same allocation engine, the same warehouse floor, the same shipping desk, the same financials.

Three doors. One engine.

Pick the door that fits how you sell today. The platform behind it is the same platform that handles the other two when you add them tomorrow.

Selling D2C?

Amazon, Walmart, Shopify, eBay, your own store. Marketplace-grade integrations (SP-API, Walmart Marketplace API v3, WooCommerce REST), multi-provider rate shopping across USPS, UPS, FedEx, and DHL, and scan-driven packing that catches SKU mismatches before the box ships. FBM and FBA both supported.

  • Marketplace order import every 30 minutes
  • Multi-warehouse allocation (FBA + 3PL + in-house)
  • Returns & RMA workflows that survive marketplace audits
D2C / Multi-Channel →

Selling B2B Direct?

REST API for buyer ERPs. Email PO ingestion. A hosted B2B portal with reorder lists and net-30/45/60 terms. EDI 850/855/856/810 for the trading partners that demand it. Punchout (cXML, OCI) into Coupa, Ariba, SAP Concur, and Jaggaer. Account-based pricing and CPQ-ready quote-to-order.

  • Account-tier pricing and volume break logic
  • Blanket orders with release scheduling
  • Inside-sales order entry alongside self-service
B2B Direct →

Selling Through Distributors?

A gated portal for your contracted resellers — not the open buyer portal. MAP enforcement, deal registration, MDF and co-op fund tracking, sell-through reporting against sell-in, warranty pass-through, and tier-A/B partner segmentation. EDI 850/856/810 for the master distributors. Channel scorecards for the partner managers.

  • Gated catalog and price lists per partner tier
  • Lead routing and deal registration approvals
  • OTIF and fill-rate reporting (line and case)
Distributor Networks →

Once an order is in, the platform takes over.

The intake channel doesn't matter to the warehouse floor. An Amazon FBM order, a punchout order from Coupa, and a distributor portal order all enter the same queue, hit the same allocation logic, and ship from the same desk.

Order intake & routing

Marketplace APIs, REST, EDI, cXML punchout, email PO, hosted portals, and CSV upload all land in one normalized order record. Routing rules send each order to the right warehouse, right carrier, right pricing master — without cloning the order across systems.

PackScan — scan-driven warehouse

Barcode-verified pick and pack. Zero typing. Catches SKU mismatches, wrong quantities, and wrong addresses before the label prints. Ten-minute training, runs on a $100 station.

PackScan →

BatchTrack — lot & serial traceability

Production batch and serial number tracking from raw material through to delivered customer. Required for FDA recalls, FIFO compliance, and warranty pass-through to distributor end-users.

BatchTrack →

OpsMind — AI exception handling

Three-tier email triage (rules, then AI, then human). Proactive detection of stuck orders, RTS situations, delivery delays, and refund threads that fall through the cracks. The Needs Attention dashboard surfaces what your team should look at first.

OpsMind →

Multi-carrier shipping with rate shopping

USPS, UPS, FedEx, DHL, and regional carriers. Rate-shop across multiple providers (EasyPost, Shippo, ShipEngine, ShipRush, ParcelPath) on the same order. Batch label generation, end-of-day manifests, automated tracking sync back to every channel that placed the order.

Returns & RMA workflows

Two-phase returns (authorization, then receipt). Configurable approval thresholds. Restocking fee rules by return type. Refund reconciliation that ties back to the original channel — whether that channel was Amazon, a B2B portal, or a distributor.

Why one platform beats three.

The argument isn't theoretical. It shows up in five specific places.

Lower TCO

One vendor relationship instead of three. One ERP integration instead of three. One training curve for the warehouse and customer-service teams. The license math alone usually closes the case — the integration math closes it again.

Single source of truth

One inventory number. One customer master. One pricing engine that knows whether this buyer is an Amazon shopper, a B2B account on net-45, or a tier-A distributor on a 35-point margin. No reconciliation jobs. No "which system is right?" meetings.

Faster channel onboarding

Adding a new marketplace, a new EDI trading partner, or a new distributor portal is a configuration job, not a re-platforming job. The fulfillment side is already wired.

True sell-through reporting

See a SKU's full demand picture: D2C velocity, B2B reorder cadence, and distributor sell-through against sell-in — in one report. Most manufacturers can't answer "how is this product really doing?" because the data lives in three databases. Here it doesn't.

Capability OrderHUBx Three separate systems
Inventory record One real number, all channels Three numbers, drift between them
Pricing master One engine, audience-aware Three engines, manual reconciliation
ERP integration One integration to maintain Three integrations, three breakages
Warehouse training One pick/pack workflow Different process per channel
Sell-through view One report across all channels Stitched together in spreadsheets
Adding a new channel Configuration New vendor, new integration, new training

Run it your way.

Same platform, two ways to deploy. Pick the one that matches how your operation is staffed.

Self-Hosted

Deploy on your own infrastructure. Full source code. Full database access. No per-order fees, no marketplace surcharges, no surprise billing when volume spikes during Q4. Your data lives where your compliance team says it has to live.

Self-Hosted →

Managed Operations

We run the platform for you. Our team handles the channel integrations, the warehouse rollout, the carrier accounts, and the day-to-day exception triage. You stay focused on product and demand. Same software underneath either way.

Managed Operations →

What no commercial product offers

Six capabilities that are built into OrderHUBx and that you will not find combined in ShipStation, Skubana, Cin7, Linnworks, or the typical CPQ stack.

Exception Handling Pipeline

A dedicated system that catches SKU mismatches, address issues, RTS situations, and delivery delays before they impact customers — or before a marketplace dings your seller rating.

Learn more →

Multi-Provider Rate Shopping

Compare rates across multiple shipping providers on the same order, not just carriers within one provider. Typical savings: 20-30% per label, which translates to $19,200–$28,800 a year at 800 orders a month.

Delivery Delay Management

Proactive detection plus automatic customer notification with ETA and reason — before the customer or the buyer's procurement team calls.

SLA Compliance Engine

Built-in tracking for shipping commitments, carrier performance, and OTIF / fill-rate monitoring — the metrics distributors and big B2B accounts hold you to.

Two-Layer Address Validation

Standardization plus deliverability verification. Catches address issues before they become return-to-sender shipments and chargeback exposure.

Channel Push-Back

Status updates and inventory adjustments pushed back to every sales channel in real time — marketplace, B2B portal, distributor portal, and EDI partners.

How it works

From signed contract to first live channel in weeks, not quarters.

1

Connect your channels

Marketplace APIs, REST, EDI, cXML punchout, email PO, hosted portals. Whichever doors apply to your business open first; the rest stay ready.

2

Allocate and route

Orders hit the allocation engine and get routed to the right warehouse, the right carrier, and the right pricing master. Exceptions get flagged before they become problems.

3

Pick, pack, ship

PackScan handles the floor. Rate shopping picks the carrier. Labels print in batch. Tracking syncs back to every channel automatically.

4

Monitor and reconcile

OpsMind surfaces what needs attention. Refunds, returns, and exceptions reconcile back to the original channel. One dashboard, one set of numbers.

What operators say

Manufacturers running real volume across real channels.

"OrderHUBx transformed our operations. The auto-allocation feature alone saved us 15 hours a week, and we now process 5,000+ orders monthly across all channels without breaking a sweat."

Sarah Johnson Operations Manager

"As a developer, I loved the flexibility. We customized OrderHUBx to match our exact workflow and integrated it with our proprietary warehouse system. The API access made it straightforward."

Mike Chen CTO

"We consolidated three separate systems into OrderHUBx. Orders, shipping, and customer management — one platform, one dashboard. Game changer for our team."

David Martinez Owner

One platform. Every order channel.

Thirty minutes with our team will tell you whether the three-systems-for-three-channels math actually has to keep being your math. Schedule a demo.